Terms of service

Last updated: August 18th, 2025

Welcome to Levitate! These Terms & Conditions (“Terms”) govern your use of our website, www.levitatefoods.ca, and your purchase of our products. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.

1. Eligibility & Use of Website

  • You must be at least 18 years old to purchase products from our website.
  • You agree to use the website for lawful purposes only and in compliance with Canadian laws.
  • We reserve the right to refuse or cancel service or orders at our discretion.

2. Products & Orders

  • All products are subject to availability.
  • Prices are listed in Canadian dollars (CAD) and are subject to change without notice.
  • By placing an order, you agree that the information you provide is accurate and complete.
  • We reserve the right to limit or cancel orders that appear fraudulent or abusive.

3. Food Safety & Allergen Disclaimer

  • Our products contain lupin, which may cause allergic reactions in some individuals.
  • While we follow safe food handling practices, cross-contamination with other allergens (such as soy, gluten, nuts, or sesame) may occur during production or shipping.
  • Consumers are responsible for reviewing ingredient and allergen information before purchase and consumption.
  • Our products are intended for general consumption and should not be considered a substitute for medical or dietary advice. Please consult a healthcare professional if you have specific health concerns.

4. Intellectual Property

  • All content on this site, including text, logos, product names, packaging, images, and designs, are the property of Levitate or used under license.
  • You may not copy, distribute, or use our intellectual property without written permission.

5. Limitation of Liability

  • To the fullest extent permitted by Canadian law, Levitate is not liable for any direct, indirect, incidental, or consequential damages arising from:
    • Use of our website,
    • Consumption of our products, or
    • Reliance on information provided.
  • Your sole remedy for dissatisfaction with a product is limited to the refund or replacement described in Section 4.

6. Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy, which complies with Canadian privacy laws (PIPEDA and applicable provincial legislation).

7. Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes will be resolved in the courts of [Insert Province].

8. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with the “Last updated” date revised.

9. Contact Us

For questions about these Terms, please contact us:

adrienne@levitatefoods.ca